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Athlete Resources

Athlete Ombuds 

The Office of the Athlete Ombuds offers independent, confidential advice to elite athletes regarding their rights and responsibilities in the Olympic and Paralympic Movement, and assists athletes with a broad range of questions, disputes, complaints and concerns.

Phone: (719) 866-5000
Email: ombudsman@usathlete.org
Website: usathlete.org

Athlete Ombuds Confidentiality and Privacy Policy:

(A) In general.—The Office of the Athlete Ombuds shall maintain as confidential any information communicated or provided to the Office of the Athlete Ombuds in confidence in any matter involving the exercise of the official duties of the Office of the Athlete Ombuds. (B) Exception.—The Office of the Athlete Ombuds may disclose information described in subparagraph (A) as necessary to resolve or mediate a dispute, with the permission of the parties involved.(C) Judicial and administrative proceedings.—(i) In general.—The ombudsman and the staff of the Office of the Athlete Ombuds shall not be compelled to testify or produce evidence in any judicial or administrative proceeding with respect to any matter involving the exercise of the duties of the Office of the Athlete Ombuds.(ii) Work product.—Any memorandum, work product, notes, or case file of the Office of the Athlete Ombuds—(I) shall be confidential; and(II) shall not be—(aa) subject to discovery, subpoena, or any other means of legal compulsion; or (bb) admissible as evidence in a judicial or administrative proceeding. (D) Applicability.—The confidentiality requirements under this paragraph shall not apply to information relating to—(i) applicable federally mandated reporting requirements; (ii) a felony personally witnessed by a member of the Office of the Athlete Ombuds;(iii) a situation, communicated to the Office of the Athlete Ombuds, in which an individual is at imminent risk of serious harm; or (iv) a congressional subpoena.

No employee, contractor, agent, volunteer, or member of USA Softball shall take or threaten action against an athlete as a reprisal for disclosing information to or seeking assistance from the Office of the Athlete Ombuds.

U.S. Anti-Doping Agency (USADA)

Having a fair and effective anti-doping program is vital to ensure that the rights of clean athletes and the integrity of competition are upheld. USA Softball is opposed to the practice of doping in sport and fully supports and complies with the policies, protocols, and rules set forth by the U.S. Anti-Doping Agency (USADA) as the independent, non-profit anti-doping organization in the U.S. Guided by their mission to preserve the integrity of competition, inspire true sport, and protect the rights of U.S. athletes, USADA is charged with implementing a comprehensive anti-doping program for all Olympic, Paralympic, Pan American, and Para Pan American sport National Governing Bodies, their athletes, and events. USADA’s scope of responsibility includes:


  • Education for athlete and athlete support personnel
  • Drug reference resources
  • In-competition and out-of competition testing
  • Results management processes

USADA is a signatory to the World Anti-Doping Code (Code), which is a framework of anti-doping policies, rules, and regulations within sport. The Code, along with the supporting International Standards, is maintained by the World Anti-Doping Agency (WADA) to ensure global harmonization of anti-doping rules.

USADA’s website www.usada.org provides many resources to help athletes, athlete support personnel, and medical professionals understand the anti-doping process and the role they play in helping to protect clean sport. The links below are shortcuts to frequently asked about topics:

The Prohibited List

The Prohibited List contains all the substances and methods prohibited in sport. The List is evaluated, updated, and published every year by WADA. See the full list at www.USADA.org/substances/prohibited-list/

Global Drug Reference Online (Global DRO)

If an athlete needs to take a medication, Global DRO is an easy to use online and mobile enabled resource to search the prohibited status of specific medications based on the current WADA Prohibited List. 

www.globaldro.org


Therapeutic Use Exemptions (TUEs)

If an athlete has a legitimate medical need to use a substance or method that is prohibited, the
athlete can apply for a TUE, and where appropriate, be provided an exemption to use that
method or substance under medical guidance.

More information on when and how to apply for a TUE is provided at www.USADA.org/substances/tue/.


Testing Information

You can find information from USADA about the testing process, including information about urine and blood collection at www.USADA.org/testing/.


Results Management

USADA is responsible for the results management and adjudication process for U.S. Olympic, Paralympic, Pan American and Parapan American Sport, providing important independence and removing any potential conflicts of interest.

Additional information about the results management process can be found at www.USADA.org/testing/results/.


Supplement Information

No organization can guarantee the safety, efficacy or non-prohibited status of a dietary supplement. Due to the current regulatory framework, the Food and Drug Administration (FDA) does not evaluate dietary supplement products prior to them being brought to the market. As such, it is very important that athletes and athlete support personnel are aware of the risks associated with taking dietary supplements. USADA has created Supplement Connect as an online resource to help athletes and athlete support personnel, realize the concerns surrounding the use of dietary supplements, recognize risk when it is seen, and reduce the risk of testing positive or experiencing health problems if an athlete chooses to use supplements.

In addition, Supplement Connect also provides a list of dietary supplement products that are considered to present a high risk to athletes and consumers.


Coach Resources

Coaches are some of the most influential people in athlete’s lives, and are in a unique position
to help them make positive and healthy choices. Understanding the role they play in keeping
sport clean, as well as their responsibilities under the World Anti-Doping Code, is vital for both
them and the athletes they support.

Find out more at http://www.usada.org/resources/coach/.


Health Professional Resources

Health professionals, who care for athletes, are a vital component in the bigger picture of preserving the integrity of competition and the core principles of true sport. Athletes and support personnel depend on health professionals to help guide them in making good decisions. Understanding anti-doping rules is essential to ensuring success in program compliance and clean competition.

http://www.usada.org/resources/healthpro/


Investigations and the Play Clean Tip Center

In addition to testing, the World Anti-Doping Code (Code) emphasizes the importance of using
investigative efforts to both detect and deter the use of performance-enhancing drugs and
methods in sport. It is important to know that athletes are not the only people who may
commit anti-doping rule violations. In accordance with the Code, coaches, trainers, doctors and
other athlete support personnel may also be held accountable for their actions, should they
choose to violate anti-doping rules.

If at any time, a person suspects that their sport is being compromised by performance-enhancing drugs or methods, they can anonymously provide that information to the USADA Play Clean Tip Center at www.USADA.org/athletes/playclean/.


Athlete Connect

USADA’s Athlete Express is available to help with immediate assistance for any questions or concerns. Athlete Express provides support over the phone and via email regarding whereabouts, testing, Therapeutic Use Exemptions, prohibited substances, educational resources, and more.

1-800-601-2632 | 719-785-2000 | athleteconnect@USADA.org


Stay connected to USADA

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TrueSport

TrueSport is a movement powered by USADA that seeks to ensure a positive youth sport
experience. The TrueSport mission is simple and bold: to change the culture of youth sport by
providing powerful educational tools to equip young athletes with the resources to build life
skills and core values for success on and off the field. TrueSport is founded on three
cornerstones: Sportsmanship, Character Building & Life Skills, and Clean & Healthy
Performance.

Learn more and get involved today at www.TrueSport.org.

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